Continuing Education

Do you want to be recognized as a Professional Foreman, Leader, and Manager? Register for this seminar that focuses on key strategies and techniques to emerge as leaders, mentors, and innovators on the jobsite. There is no other program in the construction industry that provides a more comprehensive, uniquely focused people skills training specifically for construction Foremen. This class includes a copy of the book Five Minute Foreman by Mark Breslin.

Do you want to be recognized as a Professional Foreman, Leader, and Manager? Register for this seminar that focuses on key strategies and techniques to emerge as leaders, mentors, and innovators on the jobsite. There is no other program in the construction industry that provides a more comprehensive, uniquely focused people skills training specifically for construction Foremen. This class includes a copy of the book Five Minute Foreman by Mark Breslin.

Get ready to ace your performance reviews with our comprehensive course. You'll learn how to prepare by understanding the purpose of the review, setting clear objectives and behaviors for the role you are reviewing, and using 360s to gather feedback. During the review, you'll learn how to individualize your approach, handle conflict gracefully, and be patient but demanding. And when it's time to wrap up, you'll learn how to co-create a development plan with your direct report so that they continue to grow and improve.

Every Contractor performing prevailing wage work at either the State or Federal levels must be willing and able to work within Awarding Body’s and third-party Labor Compliance Programs to achieve compliance. A Prevailing Wage Specialist will present this 2-hour overview.

Get a jump start on understanding the basics of construction estimating. This workshop exposes participants to the necessary basic components of construction estimating through dynamic, fast-paced instruction and hands-on segments designed to illustrate the entire estimating process. It is great for first-time Estimators, Estimating Assistants, and anyone responsible for pricing and negotiating Change Orders.

People rarely leave an organization; they leave their manager. Nearly all of us have worked for a poor manager at some point in our careers. And most of us have worked for a great one. The difference is night and day, especially for your most creative, productive employees. Learn proven approaches for inspiring the best from your staff and colleagues through the principles of supportive leadership.

Becoming a leader doesn't happen overnight; it is a process of learning and growth, both personal and professional. Leadership philosophies and styles can change over time and with experience. Although the early days of a new leadership position can be stressful, it is vital to the individual and the organization that they are successful. In this course, you will learn some of the issues that confront new managers and how to meet the goals of becoming a successful team leader.

This 3-hour Live Online workshop highlights several problem-solving tools and methods for gathering and analyzing data to make the process efficient and interactive. Decisions often need to be made quickly or under pressure which can stress individuals and teams. Learn to apply practical principles to minimize the stress that impedes sound decision-making.

Increasingly, Owners, Managers & Supervisors are challenged with emotional, stressful & potentially volatile situations. Threats, high-risk terminations, and disgruntled & violent employees can become costly and dangerous if not handled properly. Faced with the need for quick decisions, fear often constrains their thinking as they attempt to sort through an overwhelming situation. In this highly facilitated session, participants become the investigators of real-world cases.

Each day is made up of a string of minor and major decisions that can add up and lead to feelings of stress, anxiety, and being generally overwhelmed. As a result, people can make poor decisions, take longer to make decisions, or even avoid decision-making altogether. In this course, you will learn why it can be so challenging to make up your mind and how to make decisions more easily.

Construction professionals, are you tired of struggling with time management? Our course teaches you how to ditch time management and use calendar management instead. Plus, you'll learn how to plan for and conquer the daily fire drills, chaos, and inevitable interruptions in construction. Use our Time Blocks technique to focus your energy on critical tasks, projects, and people and get more done in less time. Say goodbye to time management struggles and hello to productivity. Enroll now!

Unexpected overtime can make or break your bottom line. Yet, the rules are easy to misinterpret or take for granted, causing cost creep and wage claims. Join this class to ensure your team knows how to take advantage of overtime and Special Shift (SS) rules under the Laborers, OE12, Carpenters, and Cement Masons Master Agreements.

This three-hour Live Online workshop provides useful strategies and guidelines for successfully resolving customer complaints. Using the Recovery Formula can help turn a complaint into an opportunity to create a loyal customer. Cross and up-selling opportunities can result from a well-handled complaint. Finally, examining the root causes of your common complaints can help you find ways to reduce or eliminate them. By effectively resolving complaints, you can reduce stress, build relationships, and improve customer loyalty and retention.

How to navigate and protect yourself while using USA North’s new online ticket management software, OneCallAccess. The class will also include an overview of CA Code 4216 and how to apply it in your USA Ticket Management. As an industry, it benefits all of us to master this and apply it so that our interactions with utility operators are more productive and less contentious. The obligations of each party will be less a matter of opinion and more the execution and conformance to the designated standard, the law.

Nearly 40% of every dollar that runs through an organization is materials. However, the industry needs to pay more attention to the supply chain because the risk is in the labor rather than the materials. This session will explore how to leverage your supply chain better to not only drive down material prices and costs associated with the "ing's" of finding, buying, invoicing, payment, shipping, handling, etc., but also how to drive improvements in labor productivity through more effective use of your supply chain.

Unexpected overtime can make or break your bottom line. Yet, the rules are easy to misinterpret or take for granted, causing cost creep and wage claims. Join this class to ensure your team knows how to take advantage of overtime and Special Single Shift (SSS) rules under the Laborers, OE3, Carpenters, and Cement Masons Master Agreements.

Subcontracting violations are the most common and most costly grievance union contractors face. Yet, most of these issues can be mitigated or avoided entirely through sound subcontracts and strong labor relations advocacy. But that’s not enough; ensuring project managers know their rights, taking advantage of subcontracting exclusions where available, and can properly advise subs on how to comply are all essentials covered in this course.

Become the ultimate coach for a new leader with this course. Learn how to structure and conduct impactful one-to-one meetings, empower your new leader to evaluate their team, and confidently guide them through their first 90 days with our High-Performance Dashboard. These tools will set your new leader up for long-term success.

Many leaders in key positions are becoming eligible for retirement. There is a great sense of urgency to plan to replace an essential talent proactively. The expense and risk of bringing in candidates from the outside are high. Compounding this problem, the supply of job-ready replacement candidates is often limited. If you’re unsure where to begin or are looking for a fresh approach to speed up the process, this webinar can help.

Skilled & Trained Workforce (STW) is not just a compliance issue; it's a competitive issue that increasingly favors companies who get compliant quickly and effectively maneuver through STW loopholes. If your company faces these requirements, does your team know how to: